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Back to resourcesMental-health pathway

Know what Tele-MANAS can provide

Separate immediate emergency response from the national tele-mental-health support pathway and prepare for the call.

About
Aamegh guide with named source links
Updated
13 September 2026
Reading time
4 minute guide
Call Tele-MANAS: 14416
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1

Choose the immediate pathway first

Tele-MANAS is a tele-mental-health service, not an Aamegh emergency dispatch feature. If there is immediate danger or an urgent medical emergency, use official emergency services.

  • Call 112 for immediate danger
  • Do not wait for an online response in an emergency
  • Use a place and phone where you can speak if possible
2

Use the official Tele-MANAS number

The Directorate General of Health Services describes Tele-MANAS as a 24x7 programme available through short code 14416 or toll-free 1800-89-14416.

  • Call 14416 or 1800-89-14416
  • Ask what support and follow-up are available
  • Confirm any local referral details directly
3

Share only what helps the conversation

You can begin with what you need from the call and ask how information is handled. Aamegh does not receive or store the call, its contents or its outcome.

  • State the immediate need first
  • Ask before sharing identifying detail
  • Write down a follow-up route if one is offered
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Understand this page

Know what to ask when you contact Tele-MANAS.

Use the official programme information to understand the service and prepare for a conversation. The call takes place with the programme, not with Aamegh.

Start with what you need

Explain the immediate reason for contacting the service and ask what support or follow-up it can offer. You can ask how information is handled before sharing identifying details.

Clarify a suggested next step

If a referral is offered, confirm the service name, contact route and how to reach it. Aamegh does not book the appointment or receive the outcome.

Questions about this page

Is the number on this page an Aamegh helpline?

No. 14416 and 1800-89-14416 are the Tele-MANAS routes described by the Directorate General of Health Services.